Please find a list of our most frequently asked questions below, click on the link to be taken to the answer:
- What is your standard lead time?
- Do you have a minimum order quantity?
- Can you hold stock for us?
- Do you charge for delivery?
- I need some help designing my product, can you help?
- Do you produce high quality products?
- Can you manufacture a custom part for me?
- I need a tamperproof connector, can you help?
Our standard lead time is 4 weeks from placement of order, however we appreciate that some companies need their goods as quickly as possible and we will work with customers to ensure that urgent items are produced and shipped as quickly as possible.
No, we do not have a minimum order quantity and are happy to manufacture small quantities; we do however ask our customers to pay an extra small order charge when order values are below £50.
Yes, we are happy to enter into stock holding agreements with customers so that they can call off items as and when they require, thus shortening lead times and reducing our customers stock value.
No, delivery to mainland UK customers is free, we do charge for delivery to customers outside the UK, this can be done using a courier of our customers choice.
Yes, we have extensive experience designing cable looms and connector systems for our current customer base. Let us know your requirements and we will design a system to meet your needs.
Yes, as well as being accredited to ISO9001 standards, we have a dedicated quality department staffed by experienced personnel. All of our products are subjected to a rigorous testing and inspection procedure before they are shipped to a customer.
Yes, this is one of our specialities, let us know your requirements and we will source parts and manufacture to your exact specifications.
No Problem, one of the main advantages of modern over-moulding techniques is that we can produce a connector that is robust and totally tamperproof.
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