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Delivery & Returns (Web Sales)
 

Delivery Schedule

Please Note: Currently we only despatch orders to UK addresses.

All orders (subject to stock availability) are normally despatched within 48 hours (2 working day's). Orders received before 1.00 pm are normally dispatched the same day. Orders received on Bank Holidays, or weekends will be despatched on the next business day.

Returns Policy

If you are dissatisfied with your purchase for any reason please contact Customer Services on +44 (0) 845 25 70 666 between the hours of 9:00 am and 5:00 pm GMT Monday to Friday or by email at  who will arrange a full refund of your purchase price, within a maximum of 7 days, subject to the following:-

a. You must notify us of your wish to cancel within 7 days of receipt of delivery of the goods purchased.
b. You must return the goods unused and in good condition in their original packaging.
c. You are responsible for the return carriage costs.

Goods found to be in good working order are subject to a 5% restocking fee.

Customer Support and Services

You can contact our Customer Services on +44 (0) 845 25 70 666 between the hours of 9:00 am and 5.00 pm GMT Monday to Friday or by email at

Complaints

We attempt to respond to all customer complaints within five working days. In the unlikely event that you have a complaint please email us at 

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